Alpine Therapy Services

A home healthcare company that primarily provides occupational therapy, physical therapy, speech therapy, and social work services for adults in their homes.

Wellsky, formerly known as Kinnser, is a healthcare tech company that specializes in software used by health care providers to record patient details, documentation, medical records, and communication notes.

A service-based website focused on providing pet services to the greater Denver area. This company is dedicated to serving the community by caring for cats, dogs and even exotic animals through compassionate care and support.

*Note: This project is best viewed on a desktop or tablet due to its imagery and minute details.

ABOUT

UX/UI Designer

Product
Designer

Figma, Canva, Google
Workspace

In Progress

RESEARCH

No research was
approved for this
project

Performed A/B testing to examine both user flows/navigation and visual design

DESIGN

Organized

Simplified

Clear

Efficient

Easily understood

Problem

ATS not only needed a refresh on their website, but they also needed a clear organization system and presentation of information. They wanted to reduce confusion of users and ensure they are able to easily find what they are looking for.

Goals

Focus on the main types of users accessing this website: prospective customers, current customers and employees. Improve the presentation of written information so it can be easily found and understood.

Getting Started

Site Map

We started off with re-organizing the site structure to ensure all pages and subpages are clearly labeled and easy to find. The original site had over 22 different clickables, which could be leading users to feel confused or have decision fatigue. The new plan proposed cutting the pages in more than half, down to 8.

Mock Ups

After finalizing the site map, we moved onto different options for updating the design. The client overall wanted a fresh, clean, and more modern design style that better aligned with their company values. It was important to ensure employees could easily access the "Therapist Portal" as well. Below displays the landing page original (left) and design mockup (right).

Design Style

After getting into Squarespace, we quickly learned the design limitations and began adjusting to meet the platform's capabilities. In addition, we had to adjust images to be real life photos as the client felt the illustrated ones were not representative of their company. Below represents the original "Contact" page (left), the proposed design (center), and the final published page (right).

Note: The original Header & Footer were unable to be retrieved and therefore, not featured accurately as part of the original design screen.

Next Steps

This website contains two main parts: the front-facing web pages which are accessible to the public, and the password-protected web pages which are accessible only by the employees. We finalized the public website, and continue to take next steps towards completing the secure pages. With over 100 pages hidden, this part of the website has taken a significant amount of time to organize and design.

*For privacy reasons, we cannot display the actual screens. Below are the mockup designs.

The employee portal is password protected, and had contained hundreds of pages and links. We began gathering all of this content, organizing and updating is appropriately.

We were able to implement a drop-down menu system, which condensed the 100+ pages of information onto 1 page. This did slightly help with increasing the speed of page download.

Final Product: Phase 1

Home • About • Careers • Contact • Therapists • Agencies

Landing Page • About • Contact •
Services • FAQ • Gallery

View Live Website

Resume

Challenges

- Squarespace restrictions

- Timeline delays due to massive amounts of content and feedback needed

- Gradually transitioning from old to new pages without disrupting business

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